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Online Shopping Terms & Conditions

The following Terms apply to your access to and use of our online shop and the supply of goods ordered via our shop. By ordering goods from our online shop, you acknowledge that you have read, understood and agree to be bound by these Terms and the other documents referred to.

Buyers

You may buy goods offered online by us by completing the order form available on our website. To buy goods via our website, you must be at least 18 years of age.  By placing an order, you confirm that you are at least 18 years of age and that all information you provide is accurate, complete and not misleading.

You agree to deal with us in good faith and in compliance with all applicable laws.  We may cancel orders where we consider that you have not dealt with us in good faith or have otherwise breached applicable laws, even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged.

Orders

You must register with our website to be able to make purchases from our online store.  Once you submit an order, you cannot cancel it.  All orders are subject to acceptance by us, at our discretion.

Special offers

We may provide special offers in relation to our goods from time to time. At any time, we may terminate any special offer without advance notice. If terminated, a special offer will continue to apply to goods you ordered in good faith in accordance with these Terms before the special offer was terminated.

Prices and Currency

All prices are subject to change without notice.  All prices are in US dollars. 

2Checkout payment gateway supports a number of world currencies to pay for the orders. Each customer is able to select the currency available for the payment method being used when paying for an order online in the top right corner of the payment page on the 2Checkout secure payment site.

Payment

The full payment for your order (including the product price and applicable delivery charges) is deducted from your credit card on completion of your order. Delivery will commence once payment has been processed/validated.

We process VISA cards, Mastercards of any country in the world through 2Checkout payment gateway. This a secure payment solution. Credit card details are not stored by us.

PayPal direct

PayPal direct is a simple way of directing buyers to pay with their PayPal account. PayPal direct will redirect buyers to the PayPal page to pay for a product directly.

Errors

From time to time there may be errors on our website such as wrong pricing, wrong descriptions and offers for products that are not available or are no longer available.  Despite anything else in these Terms, to the extent legally permitted, we may decline or cancel any orders that are affected by the error, even if the order has been confirmed and a credit card charged.  If your credit card is charged for the purchase and we cancel the order, we will notify you and credit your credit card account for the amount charged.

Availability

All goods are offered for sale subject to available stock. If an item is out of stock, we may contact you to offer a substitute. If you do not accept a substitute item and your credit card has been charged for an item that is out of stock, we will cancel your order and issue a credit to your credit card account in the amount charged. If you order goods and some are not in stock, you agree that we may fill that part of your order for which stock is available.

Delivery/Shipping

By default we use Ukrainian State Enterprise of Posts “Ukrposhta” (USEP “Ukrposhta”) for all our shipping.

Delivery available worldwide via “Ukrposhta” or "Fedex".

Our normal means of international postage is via Ukrposhta Air Mail, unless specifically requested by the customer to use Courier company "FedEx" for express delivery. 

Please contact us before buying goods if you need the "FedEx" express delivery service.

It is your obligation to enter the correct delivery address details at the time of ordering. We are unable to deliver to a P.O. Box.

We use all reasonable efforts to dispatch orders within 2 business days of the purchase date. Most orders should arrive within 5 to 21 business days after dispatch depending on the destination. It is your responsibility to inform us promptly if an order does not arrive by emailing lena.romanenko@gmail.com. Once we learn an order has not arrived within a reasonable period we will lodge an enquiry with the courier and advise you of any issues that are discovered.

We are not liable for any loss or damage resulting from late delivery or non-delivery and late delivery does not entitle you to cancel your order.

You have the option to choose a different delivery address than your billing address. For example you may want to use your work address for delivery if your employer’s workplace policies allow this. If you do not answer when the Dimex courier tries to deliver your order, the courier will generally leave a card. You must then contact the courier directly to arrange re-delivery. Without limitation, we are not liable for any loss or damage as a result of you failing to contact our courier within the time specified in any “article awaiting collection” notice left by the courier at the time of delivery.

All deliveries come with tracking information. Once your parcel is on its way, we will email you your tracking number and a webaddress where you can follow the journey of your parcel.

Risk

Risk of damage, loss or deterioration to goods passes to you on delivery in accordance with these Terms.

Returns

In addition to your statutory rights, if you change your mind we will happily exchange or refund your item/s providing the following conditions have been met:

1. The items are returned within 14 days of the delivery date.

2. Items must be in original condition as purchased, with all labels/tickets attached. 

Returns/exchanges can be sent to:

Ukraine, Kyiv, 02095

45 Anny Akhmatovoi Str, app.98 

Romanenko Olena (Sergiy)

tel: 066 272 2019

Limitation of liability

To the extent legally permitted, in no event will we be liable to any party for any direct, indirect, incidental, special, exemplary or consequential damages of any type whatsoever related to or arising from the supply of goods or services via this website or the use of such goods or services by any person, including, without limitation, any lost profits or savings, damage to or loss of property or personal injury (including death), even if we are expressly advised of the possibility of such damages. This exclusion and waiver of liability applies to all causes of action, whether based on contract, warranty, tort (including negligence) or any other legal theories. To the extent that the above exclusion of liability is unenforceable, invalid or ineffective for any reason, it will be severed from these Terms and our maximum aggregate liability for all losses, damages and other amounts referred to in the above exclusion of liability under any cause of action referred to in the above exclusion of liability is limited to $10.00.

Indemnity

You agree to indemnify, defend, and hold us, our officers, directors, employees, agents, contractors, licensors and suppliers harmless from and against all losses, expenses, claims, proceedings, damages and costs (including actual, special, direct, indirect, incidental, exemplary or consequential) of every kind and nature made by any other party due to or arising out of any violation of these Terms, any terms and policies it incorporates by reference, the rights of another party, any applicable law, statute, ordinance or regulation or due to or arising out of any activity related to goods and services supplied by us.

Contacting us

You can contact us using any of the following methods:

· By messaging Instagram https://instagram.com/accentuate_jewelry/
· By calling [+380 66 272 20 19, Elena] (viber, whatsapp) (Ukraine) between 9am - 5pm Monday to Friday, excluding public holidays;
· By emailing us at [lena.romanenko@gmail.com]; 
· By mail addressed to Ukraine, Kiev, 02095, 45 Anny Akhmatovoi Str. app 98 Romanenko Sergiy (Olena) or other address we notify from time to time.

Notices to you

We may notify you by email, a general notice on this website or by other reliable method to an address or using contact information previously provided by you.

Excusing events

You acknowledge and agree that we are excused from performing our supply and other obligations and will not be responsible for any delays where and so long as we are prevented from performing our obligations under these Terms by events or causes beyond our reasonable control. We will endeavour to notify you of any delay and its expected duration. If we are prevented from performing our obligations for longer than a reasonable time, we may elect to cancel your order and issue you a credit in the amount paid for the order without further liability to you.

Entire Agreement

These Terms (including any terms or policies incorporated by reference) set out the entire agreement between you and us concerning its subject matter and supersedes all prior communications.

Alterations

We may alter these Terms from time to time by posting the altered version on our website. You should visit the website regularly to keep up to date with any alterations. In the case of an alteration, the altered Terms only apply to goods ordered via the website after the alteration takes effect.

Applicable law
These Terms are governed by the law of Ukraine. The United Nations Convention on Contracts for the International Sale of Goods (Vienna Sales Convention 1980) does not apply.